Molapo Motors wins

21st July 2016
Molapo Motors Managing Director Riaz Bhamjee, and team . Source:The Midweek Sun

A local franchise dealership for Chrysler, Jeep, Dodge, Fiat and Alfa Romeo cars has won the overall dealers of the year, the highest accolade in the local motoring industry.

The award recognises Molapo Motors as the best dealer of 2015 in Fiat, Chrysler networks. The award is judged based on customer feedback.  Based on this feedback, Molapo Motors has been shown to have provided its customers with the best service and experience in the past years.

The award also recognises Molapo Motor’s excellence in the supply of car sales parts and accessories, particularly as demonstrated by quality of customer service and competitiveness.

Molapo Motors beat a recognised total of 52 dealerships in South Africa, Botswana and Namibia to win a Fiat-Chrysler-Alfa Romeo (FCA) award. Molapo Motors Brand Manager, Riaz Bhamjee said to win an award like this is the recognition of an outstanding sales and service provided to their clients as judged by the FCA Head Office. “That goes a long way to show that we have exceeded all standard & requirements set by the manufacture.”

The dealership also won a prestigious FCA Managing Director’s Award. Bhamjee said this is an acknowledgement and true reflection that Molapo Motors offers a full spectrum of sales and services through their workshop with highly trained technical staff, including: vehicle servicing, repairs and parts backup. “We go the extra mile to ensure your motoring experience is a great one, and the following awards are testament to the hard work of our highly-trained team,” he testified.

After receiving the latest accolade, Bhamjee said; “Everybody at the dealership is delighted to be recognised for the hard work we have been putting in all year. Providing great customer service has always been our top priority, so to be recognised for this is just fantastic.

“The fact that this has been awarded on the back of the manufacturer and customer feedback makes this award even better. We always strive to give our customers the best service and satisfaction and for our customers to tell us that we are achieving this great news for everyone at the dealership.”

Furthermore, the Brand Manager said they will not let complacency crib in after these recent accomplishments. “These awards have motivated us more to continue to the best franchised car retailer in Southern African or even on international motoring scene, one that is able to show evidence of a high quality sales function, exemplary customer service and an innovative approach to business,” he said.

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